Philips Support

Why does my product take longer to charge than expected?

Published on 06 November 2025
The estimated charging time for your product is based on charging with a 5 V, equal to or higher than 1 A, USB adapter. Most USB adapters will provide sufficient power to charge the product within the specified time. If an adapter with a lower power rating is used, charging can take longer.

To ensure the correct charging time, we recommend using a 5 V, 1 A USB adapter.

Don't have one? You can obtain a suitable adapter from Philips (for example, the HQ87 IPX4 USB adapter) via www.philips.com/support.

The information on this page applies to the following models: XP9402/27 , XP9202/33 , XP9403/49 , BT7670/15 , BG3017/01 , BG5021/15 , BG5021/16 , MG5920/15 , MG7940/15 , MG9555/15 , X5012/05 , QP2734/20 , QP4631/65 , MG7950/15 , MG7940/85 , S5880/20 , BRL136/00 , BRL126/00 , BRL176/00 , BRL146/00 , S7886/50 , S7887/55 , BT3232/15 , S5889/60 . Click here to show more product numbers Click here to show less product numbers

Looking for something else?

Discover all Philips Support options

Subscribe to our newsletter

Exclusive member benefits & promotions

Receive the latest updates on events

Early access to events

Members-only promotions

*
I would like to receive promotional communications – based on my preferences and behaviour – about Philips products, services, events and promotions. I can easily unsubscribe at any time!

You are about to visit a Philips global content page

Continue

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.